We want our customers satisfied. However, due to nature of our business it may not be possible for you to return some of the products. Please check with us before you place the order. If product is returnable, then, you can return your items for a prompt refund or exchange. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are not refundable. Please obtain the RMA number before you ship the product. Please mail your package in a prepaid, insured, traceable method to the address below.

 

RMA Dept.

421 Lano St. San Jose, CA 95125

Tel: 408-625-7169